Employee Assistance Programs

Life gives employees tough problems. Usually people can work them out, but sometimes the problems are too much to be handled alone. They begin to affect personal happiness, family relationships and good health. Often, they spill over into work and school and affect job performance.

Without proper help, these problems can become worse and result in tardiness, absenteeism, accidents, many medical bills and even loss of job. And with students it can result in tardiness, absenteeism, failing grades, strained relationships with teacher and peers and even with family.

You don't have to face these problems alone. The Bowen Center helps thousands of adults and youth each year to cope and find solutions for life's problems.
Helping employees:
Good employees are a company's most valuable asset. Employers provide an Employee Assistance Program (EAP) as a benefit for employees. An EAP is developed through a joint effort of the employer and professional advisors.

The Bowen Center's EAP provides confidential, professional assistance to employees and their families. Help is provided so they can resolve problems that affect their home life and job performance.

The Employee Assistance Program is available to the employee's whole family. The program is voluntary so the employee and his/her family can seek help on their own.

A supervisor can also encourage the use of the Employee Assistance Program when an employee's work is faltering. The EAP counselor will meet with the employee to help identify the personal problem that is interfering with work performance. The supervisor will not attempt to diagnose or counsel the employee on personal problems.

The Bowen Center's EAP also offers preventive services and crisis counseling. Early identification of potential problems results in everyone winning

Providing easy access:
It's easy to receive help through your Bowen Center Employee Assistance Program. To make an appointment or set up a consultation, call 1-800-342-5653 and ask for an Employee Assistance Specialist. The Bowen Center's receptionist will put you in contact with the appropriate staff member so you can receive prompt, personal and confidential help. Be sure to mention that your company has an Employee Assistance Program. With convenient office locations in Fort Wayne, Albion, Huntington, Wabash, Warsaw, Columbia City, Plymouth, and Syracuse help is easily accessed.

Providing quality care:
The Bowen Center's experienced, well-trained, professional staff helps employees cope with problems and regain their sense of personal well-being. This means improved productivity, reduction in health care costs, retention of valued employees and renewed families.

Employee Assistance Program services at the Bowen Center include :
* Evaluation and assessment sessions (on site or at a convenient Bowen Center office)
* Counseling sessions for employees and family members
* Assessment and treatment for alcohol and/or other drug problems
* Employee education classes
* Special education classes such as stress management, smoking cessation, wellness promotion, leisure counseling and parenting skills
* Appropriate referrals
* 24 hours a day, 7 days a week service

The Bowen Center's philosophy is to help employees and their families with whatever problem is affecting their lives. When needed, the Bowen Center will refer an employee to other professionals.

Assuring confidential services:
The confidential process means that the employee's co-workers or supervisors will not know about the request for help. What is discussed is only between the employee (his/her family if they are involved) and the counselor. If the need is indicated, the counselor may encourage family members to participate in the program. The counseling program is voluntary and deals only with personal problems.

A supervisor may encourage the use of the Employee Assistance Program when a personal problem interferes with the job. But the employer is not involved in the actual counseling. If an employee wants the employer to be notified of his/her progress, a special release form must be signed by the employee in order for information to be shared. If special work arrangements (such as a leave of absence) need to be made, this can be worked out with the counselor and employer.

An employee's use of the program in no way jeopardizes his/her job or chances for promotions or raises.

Providing affordable services:
Under the Employee Assistance Program a certain number of prepaid sessions are offered to employees. Your employer can tell you all about your company's personalized plan, including the number of prepaid visits. These are provided by the employer as a benefit. After the prepaid visits are used, the employee is responsible for the cost. Services are reasonably priced. Many times personal insurance will underwrite the cost or a portion of the cost. Clients are also provided services on a sliding-scale basis. Staff are prepared to work with families to develop arrangements for payment of fees.

The Bowen Center can help:
The Bowen Center is a mental health corporation which offers a full range of professional services to meet mental health needs of individuals in northern Indiana. For over 45 years, the Bowen Center has dedicated itself to the provision of excellent care to families, individuals and organizations.

A wide variety of services is available for all ages. The Bowen Center's expanding range of services includes: family therapy, marital counseling, adolescent and children's counseling, alcohol and drug abuse treatment, individual and group therapy, stress management, hypno-therapy and biofeedback.

The Bowen Center is:
• accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

• licensed by the Indiana Division of Mental Health.

• certified by the Indiana Department of Addiction Services.

• certified by Blue Cross/Blue Shield and other insurance companies.

• certified by Medicare and Medicaid.

• a member of all local Chambers of Commerce in the Center's area of operation